Return & Refund Policy
If you’re not totally satisfied with any part of your purchase for any reason at all, please email us at support@makhmalcreation.com and we'll do whatever it takes to make things right.
We want you to love your Makhmal Creation wall art as much as we do. So, get yours and put it on your wall. The real beauty lies in experiencing the presence of Islamic elegance in your space :)
If you’re still not sure it fits into your home or heart, send it back for a full refund or exchange it with another piece from Makhmal Creation.
The 30 day trial
Please note:
The 30-day trial with exchange is only available for purchases made on www.makhmalcreation.in.
Exchange does not apply to purchases made through WhatsApp, in-store, or future e-commerce marketplaces (if listed).
Depending on the mode of payment and bank policies, we will take up to 10 working days to credit the refund amount to your account.
In case it is taking longer than 10 working days, please drop an email to support@makhmalcreation.in and we will fix it as soon as possible.
Please note that returns will be accepted only with the original packaging along with the invoice copy you received at the time of order placement.
Please note:
Our 30-day trial excludes:
Customised products (including names, verses, dates, or design changes)
Gift wrapping items, stands, or hanging kits
Bulk orders or B2B purchases
Any future purchases made from platforms like physical retail outlets